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If there were ten stars, I would give Anderic customer service a ten star review! You might find some mail order or Amazon knock off cheaper but you get what you pay pay for and Anderic is one of the extremely rare companies that value and deliver customer service. I ordered a part that they had back ordered and was told they would try to deliver by end of month. It came two weeks earlier to my house and didn’t work as I thought I had a wrong part. That was on a Saturday or Sunday and I didn’t want to write a review until I gave them a chance to resolve my issue. First thing on Monday morning, Aydan from Anderic called and verified I had correct part. He very patiently walked us through the process. I am 83 years old and required patience 😊. During troubleshooting, we discovered that my home electrician should have chosen another profession and Aydan solved the problem within ten minutes. Thank you Anderic for unmatched customer service! SO VERY RARE THESE DAYS — GREAT, REALLY GREAT CUSTOMER SERVICE !
Hi James, thank you so much for your wonderful review! We're thrilled to hear about your positive experience and appreciate your kind words about Aydan’s support. Customer satisfaction is our top priority, and we're glad we could assist you. If you need anything else, feel free to reach out. Thanks again for choosing Anderic!
The unit worked great. They must have had a design change of the control unit. The unit fit perfectly but didn’t look exactly the same. Beware, they do not include a 23A battery for remote.
The new remote and fan control work better than the original Hunter fan controls which were always finnicky. The control with remote has good range and memory to restore the fan when ever the light switch is used.
Hi Mark, thanks for sharing your experience! We’re glad the remote and fan control are working reliably, with great range and memory to restore your settings. Enjoy your fan!
Staff was very helpful and prompt! After install the replacement unit worked and solved my problem
It was an exact replacement that worked perfectly. Although it did not come with pairing instructions to the existing remote, it was easy to find the procedure online. Anderic had excellent follow up via package tracking. Would use them again.
This is the 2nd speed control module i had to replace in my fan. The module had been updated by the manufacturer and required splicing of 6 wires and removal of the fan from a 20 foot ceiling. The manufacturer should ship the new module with a pigtail that would allow for an easy and quick replacement without having to remove the fan or having to splice wires.
I received the wrong item. I requested a receiver/remote for a 52 inch Campbell fan but received items for a 68 inch Altura so I'll be returning this order.
fan works great thank you, great service
I replaced the receiver as instructed and it still didn’t work. I tried contacting customer service by phone and it said leaving I had to email them. Next I email them and I did not get a reply at all so now I’m stuck with an $80 paperweight.
Worked exactly as described. Plug and play. Very easy. Highly recommend!
Works very well! Quick service.
Thank you for your positive feedback! We're glad to hear it works well and that you received quick service. We appreciate your support!
Good job delivering and it works just fine
Hi Marty, we're so glad to hear the remote works perfectly for you! Thanks for sharing your feedback.
Plug and play. Couldn’t have been easier from ordering to installation.
Great service and fast shipment.
Part was exactly what was advertised. It was delivered on time and i installed on time.
Exact replacement, works as it should. Easy fix.
Thank you for your feedback! We’re glad to hear the replacement remote was an exact match and worked perfectly right out of the box. Simple and easy fixes are always the goal — we appreciate your support!
The description of the ceiling fan part I needed was clear and concise. This made it very easy to verify it was the correct part I needed. The instructions included upon arrival were also easy to follow. I did not need an electrical engineer degree to get my fan up and working :)
Thank you for the fantastic feedback! We’re so glad to hear the product description made it easy to find the exact ceiling fan part you needed and that the installation process was smooth from start to finish.
I ordered the MR77A.2 a direct replacement for the MR77A which failed in my fan, what I received from you is the MR77A the same thing that already exist in my fan. I do not want to install the unit until I get this resolved, I want to get the newest design not put back the same thing.
Please send me fact sheet for the MR77A and the MR77A.2 so I can understand the difference.
Worked perfectly so far. Plugged it in this morning and didn’t even have to rep
EZ install; great direction works great
Thank you for the great feedback! We're glad to hear the installation was easy and that the directions helped everything work perfectly. We appreciate you choosing Anderic and are happy the remote is working great for you!
We installed the receiver 2 days ago but since it’s been installed the fan seems to have a mind of its own. It might be going at high speed, has changed direction or has turned off. It does respond to the remote, so we are able to start it again or correct the speed. Not happy with this at all. This fan is installed at about 21 feet high and we depend on it to push the hot air from our fireplace down to ground level.
The receiver was easy to install and program. I got my fan/ light working again.
Worked perfectly!
Thank you for your feedback! We’re so glad to hear everything worked perfectly. We appreciate your support and are here if you ever need anything in the future!
So helpful when notified the original I ordered was out of production. The back order of new replacement took awhile but came as promised and works like a champ with original remote. Thank you for such great service.
Thank you for leaving a review! We're glad our team was able to help when the original item was out of production. We appreciate your patience during the backorder and are happy to hear the replacement arrived as promised and is working perfectly with your original remote. Thank you for your kind words and support!
This unit was a breeze to install.
It finally arrived
The Altura 68 inch Ceiling Fan Receiver arrived as scheduled by Anderic. The Electrical technician installed this part today and "WALLA!" It is operating perfectly. Customer service was flawless and delivery was on point. I would order from Anderic again if necessary. I spoke with one of the Anderic team Aidan prior to the delivery to check status. Aidan was professional and knowledgeable regarding the process.