During business hours: Call 1-855-573-6683 immediately.
After-hours: Request a cancellation via our chat.
You may cancel any order for any reason for a full refund before we ship (fulfill) your order. Please call us immediately to try to cancel your order before we ship it. We process orders quickly, so there is no guarantee that we can cancel your order in time. We recommend calling us during business hours for the quickest response. Please note that contacting us through email/chat may result in a slower response, and our staff may not be able to fulfill your order in a timely manner. However, if you are requesting a cancellation after hours, this is the best method as we get to all of the cancellation requests before they ship the following day. If we have already shipped your order, then you must follow our return policy.
Some items in our store may be offered to you as a pre-order, and the same applies.
