Terms of service
Last Updated: 3/26/2026
Welcome to Anderic.com (the “Site”), which is owned and operated by Dan’s Electronics Etc., Inc. (“Anderic,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Site, including any purchases made through the Site.
By accessing, browsing, using, or placing an order through the Site, you agree to be bound by these Terms and by any policies referenced in these Terms, including our Privacy Policy located at https://www.anderic.com/policies/privacy-policy, Refund Policy (for returns and exchanges) located at https://www.anderic.com/policies/refund-policy, Warranty Policy located at https://www.anderic.com/pages/warranty, Shipping Policy located at https://www.anderic.com/policies/shipping-policy, Cancellation Policy located at https://www.anderic.com/pages/cancellation-policy and any other policies posted on the Site.
If you do not agree to these Terms, do not use the Site.
1. Eligibility and Electronic Acceptance
You represent that you are at least 18 years old, or that you are using the Site under the supervision of a parent or legal guardian.
By using the Site, creating an account, placing an order, or otherwise interacting with us electronically, you agree that your electronic actions and communications are intended to have the same legal effect as a signed writing.
2. Changes to These Terms
We may update or change these Terms at any time in our sole discretion. Changes are effective when posted on the Site unless a later effective date is stated. Your continued use of the Site after updated Terms are posted constitutes your acceptance of the revised Terms.
3. Limited License and Permitted Use
Subject to these Terms, we grant you a limited, revocable, non-transferable, non-sublicensable, and non-exclusive license to access and use the Site for your personal shopping, lawful purchasing, and internal business purchasing purposes.
You may not use the Site or any content from the Site for any unlawful purpose or for any purpose not expressly permitted by these Terms.
Without our prior written consent, you may not:
- use the Site on behalf of a third party, except as reasonably necessary to place a lawful order for that third party;
- purchase products for unauthorized resale, redistribution, export, or other commercial exploitation;
- copy, reproduce, republish, upload, post, transmit, distribute, display, or create derivative works from the Site or its content;
- use any robot, scraper, crawler, spider, bot, data-mining tool, or similar automated means to access the Site or extract data;
- copy product descriptions, images, compatibility information, charts, manuals, technical data, or other Site content for use on another website, marketplace, database, model, or service;
- interfere with or disrupt the Site, its servers, or networks;
- attempt to gain unauthorized access to any account, system, or data;
- use the Site in any way that could damage, disable, overburden, or impair the Site; or
- use any of our trademarks, trade names, logos, or service marks without our prior written consent.
We reserve the right to investigate suspected misuse of the Site and to suspend or terminate access, cancel orders, refuse service, and pursue any available legal or equitable remedies.
4. Accounts and Security
Some Site features may require you to create an account. You agree to provide accurate, current, and complete information and to keep that information updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.
We are not liable for losses arising from your failure to safeguard your account credentials.
5. Orders, Product Information, and Availability
All products, prices, descriptions, compatibility references, availability, promotions, and shipping information displayed on the Site are subject to change without notice.
We try to ensure that product descriptions, pricing, compatibility information, and images are accurate, but errors, omissions, and delays in updating information may occur. Product images may differ from the actual product due to manufacturer changes, screen settings, or other factors.
Your placement of an order is an offer to purchase. We may accept, reject, limit, or cancel any order in our sole discretion, including for reasons involving pricing errors, availability issues, suspected fraud, suspected resale, suspected misuse of the Site, or inaccurate account or payment information. An email acknowledging receipt of an order does not mean that we have accepted the order. We accept an order only when we ship the ordered product or otherwise confirm acceptance.
We may limit quantities purchased per person, household, account, payment method, or order.
6. Pricing and Typographical Errors
If a product or service is listed with an incorrect price, description, image, availability status, or other information due to a typographical error, supplier error, technical error, or other mistake, we reserve the right to correct the error and to refuse or cancel any affected order, whether or not the order has been confirmed and whether or not your payment method has been charged.
If your payment has already been processed for a canceled order, we will issue a refund in the amount charged.
7. Payment and Billing Information
By placing an order, you represent and warrant that:
- you are authorized to use the payment method provided;
- all billing, shipping, and account information you submit is true, accurate, and complete; and
- your purchase and use of the product will comply with applicable law.
8. Risk of Loss and Shipment
Unless otherwise required by applicable law, risk of loss and title for products purchased through the Site pass to you when we deliver the products to the carrier.
Delivery dates are estimates only and are not guaranteed.
9. Returns, Exchanges, and Warranties
Returns, exchanges, warranties, and similar post-sale matters are governed by the policies posted on the Site, including our Refund Policy (for returns and exchanges) and Warranty Policy, as applicable. Those policies are incorporated into these Terms by reference.
10. User Reviews, Comments, and Other Submissions
If you submit or post reviews, comments, suggestions, ideas, questions, photos, videos, or other materials to the Site or to us (“Submissions”), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, display, perform, and otherwise exploit those Submissions in any media now known or later developed, without compensation to you.
You represent and warrant that:
- you own or control all rights in your Submissions;
- your Submissions are accurate;
- your Submissions do not violate these Terms or any law; and
- your Submissions do not infringe, misappropriate, or otherwise violate the rights of any person or entity.
You may not submit content that:
- is false, misleading, fraudulent, or deceptive;
- is defamatory, threatening, abusive, obscene, pornographic, or otherwise unlawful;
- infringes intellectual property or privacy rights;
- contains viruses, malware, malicious code, or harmful files; or
- impersonates another person or misrepresents your affiliation with any person or entity.
We may, but are not obligated to, monitor, remove, edit, refuse, or disable Submissions at any time and for any reason.
11. Intellectual Property
All content on the Site, including text, graphics, icons, images, audio clips, video, software, page layouts, design elements, compilations, and other materials, and the selection, arrangement, and presentation of that content, are owned by Dan’s Electronics Etc., Inc., its licensors, suppliers, or content providers and are protected by copyright, trademark, and other intellectual property laws.
Anderic, Anderic Hospitality, Anderic Generics, Anderic Fan and Lighting, Dan’s Originals, Anderic.com, ReplacementRemotes.com, and related logos, slogans, trade names, and service marks are the property of Dan’s Electronics Etc., Inc. or its affiliates, licensors, or suppliers.
All third-party trademarks, brand names, logos, model numbers, product names, and manufacturer references appearing on the Site are the property of their respective owners and are used only for identification, comparison, compatibility, or descriptive purposes. Except where expressly stated, use of third-party names or marks does not imply sponsorship, endorsement, or affiliation.
You may not use our trademarks, trade names, logos, or service marks in any manner likely to cause confusion, imply affiliation, or disparage us. You may not use our marks in meta tags, keywords, hidden text, advertising copy, marketplace listings, or domain names without our prior written consent.
12. Intellectual Property Complaints
If you believe that material on the Site infringes your intellectual property rights, please contact us with enough information for us to investigate and respond. We reserve all rights and defenses, and nothing in this section waives any right to contest any claim.
13. Privacy
Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
14. Third-Party Links
The Site may contain links to third-party websites or services. Those links are provided for convenience only. We do not control and are not responsible for the content, policies, practices, products, or services of third-party websites.
Your use of third-party websites is at your own risk.
15. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE, ALL CONTENT ON THE SITE, AND ALL PRODUCTS AND SERVICES OFFERED THROUGH THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
EXCEPT FOR ANY EXPRESS WRITTEN WARRANTY OR POLICY EXPRESSLY POSTED ON THE SITE OR PROVIDED WITH A PRODUCT, WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, DATA ACCURACY, AND SYSTEM INTEGRATION.
WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.
WE DO NOT GUARANTEE THAT PRODUCT DESCRIPTIONS, IMAGES, PRICING, AVAILABILITY, COMPATIBILITY INFORMATION, OR OTHER CONTENT IS COMPLETE, CURRENT, OR ERROR-FREE.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL DAN’S ELECTRONICS ETC., INC., ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR USE, ARISING OUT OF OR RELATED TO THE SITE, THESE TERMS, OR ANY PRODUCTS OR SERVICES PURCHASED THROUGH THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE, THESE TERMS, OR ANY PRODUCT OR SERVICE PURCHASED THROUGH THE SITE WILL NOT EXCEED THE GREATER OF:
- THE AMOUNT YOU PAID TO US FOR THE SPECIFIC ORDER OR PRODUCT GIVING RISE TO THE CLAIM; OR
- ONE HUNDRED U.S. DOLLARS ($100).
THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE FORM OF ACTION AND EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
17. Indemnification
You agree to defend, indemnify, and hold harmless Dan’s Electronics Etc., Inc. and its affiliates, officers, directors, employees, agents, licensors, suppliers, and service providers from and against any claims, damages, liabilities, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
- your use of the Site;
- your breach of these Terms;
- your violation of any law or the rights of any third party;
- your Submissions; or
- your fraud, negligence, misconduct, or unauthorized use of the Site or any product.
18. Suspension and Termination
We may suspend or terminate your account or access to the Site, or refuse any order, at any time and for any reason, with or without notice, including if we believe that you have violated these Terms, applicable law, or our policies, or that your conduct may harm us, our customers, or others.
Upon termination, the rights granted to you under these Terms immediately end, and you must stop using the Site.
If you continue prohibited conduct or continue accessing the Site after we demand that you stop, we reserve the right to seek injunctive relief, actual damages, attorneys’ fees where permitted, and any administrative or enforcement charges specifically identified in our Fee Schedule located at https://www.anderic.com/pages/fee-schedule, to the extent permitted by law.
19. Remedies
You agree that a breach of these Terms may cause harm that would be difficult to measure and that, where permitted by law, we may seek injunctive relief, specific performance, or other equitable relief in addition to any other remedies available at law or in equity.
Our rights and remedies are cumulative and not exclusive.
20. Governing Law
These Terms, your use of the Site, and any dispute between you and us will be governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except to the extent preempted by applicable federal law.
21. Dispute Resolution and Arbitration
Please read this section carefully. It affects your legal rights.
Informal Resolution First
Before starting arbitration or filing a lawsuit, you and we agree to try to resolve the dispute informally. A party initiating a dispute must send the other party written notice describing the claim and the requested relief. If we cannot resolve the dispute within 30 days after notice is received, either party may proceed as described below.
Agreement to Arbitrate
Except for disputes that qualify for small claims court, and except for claims seeking injunctive or other equitable relief for alleged misuse of intellectual property, unauthorized access, scraping, data extraction, or other misuse of the Site, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any product or service purchased through the Site will be resolved by final and binding arbitration on an individual basis.
Arbitration Administrator and Rules
Arbitration will be administered by the American Arbitration Association (“AAA”).
- If the dispute is a consumer dispute, the arbitration will be administered under the AAA Consumer Arbitration Rules then in effect.
- If the dispute is not a consumer dispute, the arbitration will be administered under the AAA rules applicable to the dispute then in effect.
Small Claims Option
Either party may bring an individual claim in small claims court instead of arbitration if the claim qualifies and remains in that court.
No Class Actions or Representative Proceedings
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL DISPUTES MUST BE BROUGHT ONLY ON AN INDIVIDUAL BASIS. NEITHER YOU NOR WE MAY PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, PRIVATE ATTORNEY GENERAL ACTION, MASS ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING.
Location and Format
For consumer disputes, any in-person hearing will take place in a reasonably convenient location consistent with the applicable AAA rules, or by video, telephone, or documents-only submission if permitted by the rules or agreed by the parties.
For non-consumer disputes, unless the parties agree otherwise, the arbitration will take place in Winston-Salem, North Carolina.
Authority of Arbitrator
The arbitrator will have exclusive authority to resolve all disputes relating to the interpretation, applicability, enforceability, and formation of this arbitration agreement, except that a court of competent jurisdiction will decide issues relating to the enforceability of the class-action waiver or requests for injunctive relief described above.
The arbitrator may award any relief available in court on an individual basis.
Judgment on Award
Judgment on the arbitrator’s award may be entered in any court of competent jurisdiction.
Time Limit to Bring Claims
TO THE EXTENT PERMITTED BY LAW, ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE, THESE TERMS, OR ANY PURCHASE FROM THE SITE MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM AROSE, OR IT WILL BE FOREVER BARRED.
22. International Use
The Site is controlled and operated from the United States. We do not represent that the Site or products offered through the Site are appropriate or available outside the United States. If you access the Site from outside the United States, you do so at your own risk and are responsible for compliance with local laws.
23. Electronic Communications
You consent to receive communications from us electronically, including by email, posted notice, or other electronic means. You agree that all notices, disclosures, agreements, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing, except where applicable law requires otherwise.
24. Assignment
You may not assign or transfer these Terms or any rights or obligations under these Terms without our prior written consent. We may assign these Terms, in whole or in part, at any time without notice.
25. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
If the class-action waiver in Section 21 is found unenforceable as to a particular claim or request for relief, then that claim or request for relief will be severed and may proceed in court, and the remaining portions of Section 21 will remain enforceable to the fullest extent permitted by law.
26. No Waiver
Our failure to enforce any provision of these Terms is not a waiver of that provision or of any other right.
27. Entire Agreement
These Terms, together with any policies or terms expressly incorporated by reference, constitute the entire agreement between you and us regarding the Site and supersede all prior or contemporaneous communications, proposals, and understandings relating to the Site.
28. Contact Information
Questions about these Terms may be sent to:
Dan’s Electronics Etc., Inc.
4945 Reynolda Road
Winston-Salem, NC 27106
