Contact us

We are here to help. See below for information on how to get help.

By Phone

Call us at 1-855-263-3742 between the hours of 9AM to 6PM ET, Monday through Friday.

1-855-263-3742

By Chat

Live support is available through the chat bubble located at the bottom right of your screen.

Help Desk, FAQ, and Product Manuals

We have many responses to typical questions. Our Help Center offers Instruction Guides, User Manuals, Programming instructions, FAQ, and more.

Help Center

Submit a Ticket

We are happy to hear from you. Please submit a ticket below. For cancellations, we suggest calling us for the fastest service.

Find us

We are located in Winston Salem, NC. Locally owned and operated.

Contact

Holiday Hours

We are closed on the following Holidays

  • New Years Day - If it falls on a weekend, it is observed on the following Monday
  • Memorial Day
  • Independence Day (July 4th) - if it falls on a weekend, we observe it on the the prior Friday
  • Labor Day
  • Thanksgiving Day
  • Christmas Eve - if it falls on a weekend, we observe it on the prior Friday
  • Christmas Day - if it falls on a weekend, we observe it the following Monday

 

Moto:

Anderic: Replacements Are Our Thing

Mission Statement:

At Anderic, compatibility is at the heart of everything we do. Our mission is to provide expertly researched replacement parts and controls that help customers restore functionality, avoid costly replacements, and keep their homes running smoothly. When the original is no longer available, we help customers find the right fit with confidence.